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DJLAB

Delivery all across the UAE & GCC

Feel right at Home

ABOUT
US—

ABOUT US—

Welcome to DJ LAB – the ultimate online destination for all things DJing, music production, and more. Whether you’re a professional, a hobbyist, or just getting started, DJ LAB is your one-stop-shop for all your music needs.

Our passion for music drives us to offer you the latest and greatest equipment and accessories to take your music to the next level. As experts in our field, we are dedicated to providing you with top-notch customer service and aftercare. Our knowledgeable support team is always on hand to help answer any questions you may have, and we offer fast and reliable shipping along with hassle-free returns.

Stay up-to-date with the latest news and trends in music production, DJing, podcasting, and more by following us on Instagram. Our team of experts shares tips and tricks to help you improve your craft, as well as reviews and recommendations for the latest equipment and accessories.

We also offer courses in DJing, where our experienced and passionate instructors share their knowledge to help you develop your skills.
We’re thrilled to bring our passion and expertise to the UAE, and we’re committed to making DJ Lab the go-to destination for all your music needs. Shop with us today and join our community of music lovers!
Thank you for choosing DJ LAB as your music partner.

THE
COMMUNITY—

Whether you’re a Pro DJ, a Bedroom DJ or a ‘Wannabe’, DJ LAB will make you feel right at home. Being at the heart of Beirut, the most vibrant and active music city Lebanon, DJ LAB builds on this legacy to be the place where DJs and music fans can gather to explore the possibilities of music. We are a community hub for education, networking, and exploration of music technology.

We are here to give everyone the chance to feel inspired and dive deeper into the world of music. We hope you’ll join us in shaping this unique community concept into something special. Follow us for the latest news on the newest music tech gear, Int’l DJs and newest releases or come by and hang out!

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FAQ—

Please read our FAQ before sending us a message.

  • What are the delivery charges for orders from the Online Shop?
  • We accept major credit cards (Visa, MasterCard, American Express), Apple Pay, Samsung Pay, Union Pay, Tabby and PayPal for online transactions.
    We also accept Cash on Delivery only for UAE orders.
  • Can I modify or cancel my order after placing it?
  • Orders can be modified or canceled as long as their status is marked as "Processing" in your Triangle Square account. Once the status changes to "Completed," orders are no longer eligible for cancellation.
  • What is your return/exchange policy?
  • We accept returns under specific circumstances, including shipping the wrong product, product defects, damage during shipping, or product tampering. Claims for these reasons must be submitted within 7 days from the date you receive the product.
  • How can I track my order?
  • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our tracking page or the courier's website for real-time updates.
  • What are your shipping options and delivery times?
  • We offer local delivery within the UAE and regional delivery to all GCC countries. You can choose your preferred shipping service during checkout, and shipping fees, estimated delivery dates, and times will be displayed based on your choice. Typically, local deliveries take 1-2 business days, while regional deliveries to other GCC countries require 4-5 business days.
  • Do you ship internationally?
  • We currently offer shipping to the UAE and all GCC countries within the region.
  • What if my item is out of stock?
  • If an item is out of stock, you can join the waitlist to be notified when it becomes available again. Alternatively, explore similar products in our catalog.
  • How do I contact customer support?
  • For any shipping issues or general inquiries, please contact us at inquiries@djlab.xyz and on +971 4 447 1772. We are committed to providing prompt assistance.
  • What is your refund policy?
  • Refunds will be considered under specific conditions, such as stock unavailability or discontinuation by the manufacturer. Refunds will be issued via the Original Mode of Payment, and claims for reasons other than those listed in our policy will not be accepted.
  • How do I create an account on your website?
  • To create an account, click on the "Sign Up" button on the top right corner of the page. Follow the prompts to enter your information and create a password.
  • What should I do if I forget my password?
  • If you forget your password, click on the "Forgot Password" link on the login page. You will receive an email with instructions on resetting your password.
  • Can I change my shipping address after placing an order?
  • Unfortunately, we cannot change the shipping address once an order is confirmed. Please double-check your address before completing the purchase.
  • What should I do if I receive a damaged or defective product?
  • If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item. Provide photos and details, and we will assist you with a replacement or refund.
  • Can I return an item without the original packaging?
  • To process a return, we require returning the item in its original packaging. However, if that's not possible, please contact our customer support team to discuss alternative arrangements.
  • Do you have a physical store I can visit?
  • Yes! You can visit us at Detroit House, Unit 904, Motor City – Dubai UAE

Contact
us—

Contact us—

Detroit House, Unit 904, Motor City – Dubai UAE

POX 38465

+971 44471772  |  info@djlab.xyz

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